Service, support AND WARRANTY
OXE Marine’s global dealer network gives you worldwide service and support. Our authorized partners, trained and backed by OXE Technical Area Managers, ensure you’re in skilled hands to promptly resolve any issues.
The OXE customer portal offers manuals, installation guides, recommended oils & fluids, propeller and performance documentation, product updates, and more; you can also submit support requests to the OXE Technical Support & Warranty team and track your case to completion.
Service & MAINTENANCE
For all technical support enquiries:
technicalsupport@oxemarine.com
All service access points for daily maintenance checks are locatedin the front of the engine. This makes service and maintenanceas easy and straight forward as possible, with access to keycomponents while in water to maximise up time.
We recommend a 50 hour break in period to get the best resultsout of your engine. OXE Engines are serviced at 200 hour. intervals and at 800 hours there is an more extensive serviceincluding a belt change.
For routine maintenance, follow the user manual (see below)and make sure to only use OXE recommended oils and coolant.
To find a service center near you, please check our global dealer locations
Spare Parts
For all enquiries relating to spare parts contact your local dealeror contact our spare parts team for assistance:
OXE Warranty
OXE Diesel outboards come with a standard warranty of 1,500 hours within a specified period.
For more information, contact warranty@oxemarine.com or select your region below to check the applicable warranty period. You can also find our general terms and conditions below.
Oxe Global Warranty Policy
Oxe Americas Warranty Policy
General Terms & Conditions
OXE ACADEMY
OXE offers free training to all OXE partners, held quarterly in Ängelholm, Sweden, and at our US facility in Albany, Georgia. Training classes are available at beginner, intermediate, and advanced levels. Upon successful completion of the Academy, a certificate is issued to certify the technician's qualifications.
For inquiries about the OXE Academy, please contact our dedicated aftermarket team:
Installation of OXE300 vs a gasoline outboard
FUEL SYSTEM:
As a modern diesel engine, it runs on a common rail, high pressured fuel system which means there is a fuel supply and a fuel return line to the fuel tank.
ENGINE HEIGHT:
The engine height also plays an important role, due to the ability to run larger sized propellers and the fact that the OXE300 tops out at 4300 RPM. For example, it is important that the engine is not hung too low and in almost all cases sits higher than a gasoline outboard on the transom.
ELECTRICAL:
One of the benefits of the OXE300 is its ability to deliver 180amps, which can be used to recharge batteries and power onboard equipment. As a result, all batteries, cabling switches and fuses need to be sized accordingly.
HULL TYPE:
On a conductive hull, such as aluminium, steel or carbon fibre, it is important to isolate the engine from the hull and auxiliary equipment to limit the risk of stray currents which can impact the engine, equipment or create additional corrosion as a result of interference with the protective anodes.
For further information see the installation manual and/or contact technicalsupport@oxemarine.com who will put you in touch with our application experts who will gladly support.
